Your Privacy Matters
Last updated: October 28, 2025
PageTranslate.ai is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our document translation services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Data We Collect
- •Name
- •Email address
- •Profile photo (optional)
- •OAuth identifiers
- •Billing plan
- •Hashed passwords
- •JWT identifiers
- •OAuth tokens (encrypted)
- •Translation jobs
- •Uploaded files
- •Usage metrics
- •Audit logs
- •Stripe customer IDs
- •Payment method tokens
- •Invoices
- •Refunds
Note: We do not store raw credit card data. Payment processing is handled securely by Stripe.
How We Use Your Data
- →Provide translation services and maintain job state
- →Bill customers and manage subscriptions
- →Improve product experience through aggregated analytics
- →Detect and prevent fraud, abuse, and security threats
- →Comply with legal obligations (data retention, tax reporting)
Storage & Security
Infrastructure
We operate on secure, reputable cloud infrastructure designed for reliability and security.
Encryption
Data is encrypted in transit and at rest using industry-standard encryption.
Access Controls
Access is restricted using strict access controls, and administrative actions are logged for auditing.
Third-Party Sharing
We share data with trusted third parties only for service delivery:
- •Stripe for payment processing
We do not sell personal data. Sharing occurs only for service delivery or legal compliance.
A current subprocessor list is available upon request. Contact privacy@pagetranslate.ai.
Data Retention
Job artifacts retained for 30 days by default (configurable for enterprise customers)
Billing and audit records retained for minimum 7 years
Deleted user accounts purge personal data within 30 days except audit logs (pseudonymized)
Your Rights
Under GDPR and other privacy regulations, you have the right to:
- ✓Access your personal data
- ✓Correct inaccurate information
- ✓Request deletion of your data
- ✓Data portability (export your data)
- ✓Opt-out of marketing emails
- ✓Object to automated decision-making
Contact Us
For privacy-related inquiries or to exercise your rights, contact us at:
Email: privacy@pagetranslate.ai
Changes to This Policy: We may update this Privacy Policy with 30-day notice via email and in-app notifications. Continued use after changes constitutes acceptance.